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Why Do I Need to Backup Microsoft 365? - 31st January 2024
The Crucial Importance of Backing Up Microsoft 365: Safeguarding Your Digital WorldIn today’s interconnected digital landscape, where data is the lifeblood of businesses and individuals alike, safeguarding critical information is paramount. Mic...
Read MoreBack up your data One day it could save your business - 11th May 2023
Back up your dataOne day it could save your businessBacking up your data is one of the strongest precautions you can take. Set it up properly and make it part of your routine to check that it’s working. Because one day your backup could save yo...
Read More“Wouldn’t it be great if…” How to start planning a big IT project - 18th April 2023
A major change to your IT infrastructure isn’t something to be planned in a hurry. So if you’re starting to think about ending it with your current systems and bringing your business into the 2020s, there’s plenty to think about bef...
Read MoreLearn to talk tech with our IT Jargon Buster - 21st March 2023
Does IT jargon feel like an alien language? We steer clear of tech talk as much as possible when we’re working with our clients. But next time you need help with an IT issue, it could save you a lot of time if you have a few words of lingo in y...
Read MoreThe 3 most important areas to discuss with your technology partner (jargon-free) - 15th March 2023
IT support is a technical job, and some of the language used can be a bit, well… technical.So here’s our jargon-free look at the 3 most important areas to discuss with your technology partner.
Read More3 ways to protect your business email - 20th February 2023
Most cyber attacks start with an email.So let’s show you three things you can do right now to make it harder for criminals to launch an email attack on your business.
Read MoreGetting to Grips with Email Security - 02nd February 2023
Owners of small and medium-sized businesses often make the mistake of thinking that they aren’t on the criminals’ radar. But more than 40% of cyber attacks are aimed at small businesses – and email is usually the criminals’ wa...
Read More3 steps to better cloud security - 09th January 2023
Cloud services are convenient, great for remote working and packed with cool features.But how sure are you that your information is secure?We want to tell you about 3 things you can do today to make sure your data’s as secure as possible.
Read MoreYour need-to-know guide to cloud security - 04th January 2023
The growth of cloud computing has completely changed how we work. But security in a cloud environment can create a long list of its own challenges.In our new guide, we cut through the jargon to give you all you need to know to protect your business. ...
Read MoreHow much do you really know about phishing scams? - 27th September 2022
Phishing is where someone sends you a fake email pretending to be someone else. They’re hoping you’ll click a bad link or download a dangerous attachment.Our latest video looks at how you can protect your business from this dangerous crim...
Read MoreHow to get the perfect video call setup, whatever your budget - 22nd August 2022
Ever been on a video call, and the other person looks and sounds AWFUL?Perhaps they’re staring down at a laptop webcam (never a great angle). And they’re badly lit so look like a criminal. And have a cheap microphone which makes them soun...
Read MoreThe Plain English Guide to: Endpoint Detection and Response (EDR) - 28th June 2022
Executive Summary Endpoint Detection and Response, or EDR, is a real-time threat protection and mitigation system which monitors your network for threats and reacts proactively. EDR systems use machine learning and AI to identify and mitigate potenti...
Read MoreNow ‘Do Not Disturb’ means exactly that - 20th June 2022
Imagine hours to get on with your most important tasks, without any interruptions from your team.It’s the dream isn’t it?A major update to Windows 11 will help you work with zero distractions. Our new video shows you how.
Read MoreThe business owner’s briefing: Reduce the burden on your brain - 06th June 2022
Focus more, be interrupted less… and get stuff doneWhen you own or manage a business, your cognitive load can be overwhelming.Not only do you have your own work to think about, but your focus often has to be split between that and what your pe...
Read MoreThree clever tricks to get more out of Teams - 19th May 2022
Every business we support that relies on Teams agrees it’s an incredible tool for communication and collaboration.We’re full of clever tricks you can do with Teams. Here are three you might not have seen before.
Read MoreWant to be even more productive? Try Microsoft Lists - 25th April 2022
Over the past couple of years we’ve all benefited from so many new productivity tools. It’s been great.But if your core problem is just getting organised, there’s nothing better than a list. Especially Microsoft’s List tool.Wa...
Read MoreHow to protect your webcam from spies - 09th March 2022
In just two short years, a good quality webcam has become a critical tool for everyone. Could you imagine doing business without one?But hackers are using clever tools to try to spy on people using their webcams.Our new video shows you free and easy ...
Read MoreThe 7 KPIs for ROI from IT - 02nd March 2022
How to ensure your business’s spend on IT is an investment, and never an expenseNo matter what kind of business you run, technology sits at the heart of it today. And it’s going to become more and more important in the future.Big business...
Read MoreMicrosoft blocks 1,000 malicious emails a second - 15th February 2022
Microsoft’s recently revealed that more than 35.7 billion malicious emails were sent to its customers last year.Fortunately for us, the tech giant blocked 1,000 of these malicious emails every second of 2021. That’s about 31.5 million sec...
Read MoreWhen something’s wrong, you want a responsive IT helpdesk - 14th February 2022
With our clients we work on all aspects of their technology, especially making sure they have a suitable technology strategy.We’re also there for them when things go wrong. And that’s about having a highly responsive helpdesk.When you&rsq...
Read MoreYour business’s Windows updates might be failing because of this one simple thing… - 07th February 2022
If you’re the kind of person who installs security updates on all of your devices as soon as they become available, don’t start polishing your halo just yet.Because Microsoft’s just released a piece of information which might explai...
Read MoreThe security problem of John’s “other” laptop - 07th February 2022
How to keep your business’s data ultra-safe during the Work From Home revolutionWorking From Home and hybrid working are here to stay. And that means as businesses, we need to get a grip on security in our staff’s homes as much as we do i...
Read MoreWould any of your staff actually click that link? - 17th January 2022
There’s a cyber-crime called phishing.It’s a major pain.Criminals send emails pretending to be someone they’re not, hoping one of your people will click a link and accidentally give them access to your data.Do you think your team wo...
Read MoreDon’t worry about the potential downsides of a password manager. The upsides are far greater - 12th January 2022
Last week there were stories that a password manager called LastPass had seen some of its customers’ master passwords compromised.The company denies that happened. And it’s possible that some of the people who reported being affected had...
Read MoreDefend and Invest Your technology strategy for 2022 - 04th January 2022
Did you get a short break at Christmas? Even if it was just a few days, that break can give you huge clarity of thinking about where to take your business this year.We call this the January Refresh & Refocus.Let us tell you the two technology are...
Read MoreHow to accurately predict annual hardware expenses - 13th December 2021
Pulling together your budgets for next yearWhile it might be hard to know how much your business will spend on software – especially as your needs change throughout the year – you can accurately budget for your hardware for the year.Just ...
Read MoreThis new survey confirms what any IT professional could tell you: Phishing is still the most likely way for your business to be breached - 08th December 2021
This new survey confirms what any IT professional could tell you: Phishing is still the most likely way for your business to be breachedA new survey just released by a specialist website has confirmed that phishing attacks remain the greatest cyber s...
Read MoreHere’s a crazy question: Are you paying your IT support partner enough? - 06th December 2021
I bet that’s a question you’ve never asked yourself before…But it’s important you do. Because in the world of technology, there’s a definite link between what you pay, and the quality of the service you receive.Picking ...
Read MoreHow to stop programs from loading at startup - 15th November 2021
How to stop programs from loading at startup If Windows takes ages to start, maybe there’s too much software launching automatically on your business’s PCs. Our new video shows how to manage that.Here’s why – and how to d...
Read MoreWindows 11: The wait is over - 08th November 2021
All the benefits of using the very latest version of Windows in your businessAfter a four month wait, a brand new version of Windows is finally here. It’s a lot more secure, has better functionality and greater possibilities.And it looks beauti...
Read MoreHow to turn off the built-in password manager in Chrome - 11th October 2021
How to turn off the built-in password manager in Chrome We always recommend you use an external password manager. And if you do, disable the built-in one offered within Chrome. Here’s why – and how to do it.
Read More5 steps to improve your ransomware resilience - 04th October 2021
Be prepared: Sooner or later your business WILL be attackedRansomware is the most terrifying data security threat your business has ever faced.Imagine all your staff trying to login one morning. But all of them get a bright red screen saying your dat...
Read MoreWhat is multi-factor authentication? - 06th September 2021
What is multi-factor authentication? There are some very basic security measures you can use that offer really high levels of protection for your business.Multi-factor authentication is one of those.Our new video explains what it is, how it work...
Read MorePlan ahead now if you need new hardware later this year - 12th August 2021
Did you know we’re right in the middle of a global chip shortage?A number of different things have come together to create the perfect storm. And it’s restricting some technology supplies.Our new video explains why you should plan ahead a...
Read More10 apps you didn’t know you had in Microsoft 365 - 03rd August 2021
Boost productivity, save time, and improve customer experienceMost people see Microsoft 365 as the place to access Word, Excel, PowerPoint and Teams.But there’s so much more to it than that. There are so many apps bundled in, that whateve...
Read MoreSo you’ve tapped a bad link on your phone - 26th July 2021
We’ve all done it – tapped a link, realised it’s not what we thought it was, and then wondered what damage it might cause to our phone.First of all, don’t panic.But then, take action. There are two things you need to be aware ...
Read MoreThe biggest security threat to your business is on your payroll - 07th July 2021
Revealed: The real cost of insider attacks – and your strategy to prevent themThe chance of your business’s data being breached by an inside attack is high.Most inside attacks are accidental. A well-meaning employee clicks on a bad link b...
Read MoreThese are the threats to worry about - 08th June 2021
An easy to read guide to the 9 most terrifying types of malwareAll businesses are being targeted by malware, all the time. And it’s estimated there are now one billion pieces of it out there.What is malware? It’s malicious software that&r...
Read MoreCrisis: Your office is on fire - 29th April 2021
This is something none of us wants to experience. But it does happen.There’s a small fire in your office. No-one is hurt and everyone is safe. But the damage to your workplace is unbelievable.The flames. The heat. The smoke. And of course, the ...
Read More4 ways to make video calls better in 2021 - 11th December 2020
I think we can all accept by now, that video calls will continue to be a staple of business communications next year.But did you know you can considerably improve your calls with just a few little tweaks? There are four key areas to pay attention to....
Read More5 key IT areas you must address in your business’s 2021 growth strategy - 11th December 2020
All business owners and managers hate it when their staff’s productivity goes down.Bad IT is often used as an excuse to start talking and stop working! So now’s the time to make sure it can’t have a negative effect in 2021.(it&rsquo...
Read MoreUpdate your Music on Hold to increase sales and CS scores! - 07th December 2020
Whether you’re closing for Christmas or opening longer, your customers need clear, up-to-date information when they call you.Considering that 77% of consumers still believe that a phone call is the most effective way to get a quick answer, new ...
Read MoreAre you set up for working anywhere, on any device, at any time? - 21st September 2020
Didn’t 2020 just throw a massive curveball at us.After the urgent rush to work from home in March, many businesses now have some staff still at home, with others in the office.And it’s looking like (cliché alert) this will be the &...
Read MoreIt’s the fastest growing crime on the planet… but what does ransomware mean to you? - 03rd August 2020
Ransomware is terrifying. Just terrifying.Imagine switching on your work computer one morning. And instead of the screen you normally see, the screen has gone totally red.There’s a message telling you your business’s data has been locked....
Read MoreHere’s why your computer could be so slow - 24th July 2020
Don’t you just hate it when your technology slows down, and stops you from getting on with your work?Here are 3 reasons why computers slow down. One of them you should be very scared of…
Read MoreHow to protect your data from ransomware - 21st July 2020
Have you heard of malware? That’s scary enough – but have you also heard of ransomware?This is where criminals lock you out of your data. And you have pay to get access to it again.Our new video has three ways you can protect your busines...
Read More3 ways to make your laptop’s battery last longer - 17th July 2020
We all love our laptops… until the battery gets down to 5%. And you get that sick feeling inside (especially if you’re trying to get a piece of work finished).Here are 3 ways you can get a bit more juice out of your laptop.
Read More5 difficult questions to ask your IT support company - 03rd June 2020
Sometimes in life we have to ask awkward questions. How much did that cost? Do you really need a second piece of cake? What’s that smell?But you don’t usually expect to feel awkward asking questions of an IT support company. Well, you sho...
Read MoreHow SharePoint makes remote working easier - 03rd June 2020
Right now we’re all looking at hybrid setups.The perfect technology that allows you to collaborate and work efficiently, whether you’re working from home or at your workplace.We think SharePoint could be the perfect solution for your busi...
Read MorePreparing to return to your workplace - 06th May 2020
The lockdown is still in force right now. But have you started planning, for when your staff can return to the workplace?We all know it’s going to happen at some point. And it’ll probably be phased in. So the more you plan now and take ac...
Read MoreURGENT ADVISORY: Online and phone scams to avoid - 22nd April 2020
We’re helping every person and business to stay safe, by issuing this urgent advisory.Hackers have become very creative in the last few weeks, leveraging the current situation to target people.We’ve seen a massive surge in attacks. S...
Read MoreHow to make your team’s video calls easier and less stressful - 22nd April 2020
Video calling and conferencing has exploded since most of us had to start working from home.And we’re getting so many questions about it every day. Such as: Which platform should I use? I read that Zoom and Houseparty aren’t safe… ...
Read MoreKeep your data safe when staff use their own devices - 14th April 2020
Because we have to work from home for now, your team are probably using their own devices.Which is fine… so long as your business’s data security isn’t compromised in any way.That’s a big ask. Especially if your staff are sha...
Read MoreHome working: Can we help? - 06th April 2020
Crazy times, right?And if you're not used to it, working from home can feel crazy too.We can't help with stopping your kids from interrupting you. But we can help to make sure you're correctly set up for safe remote working.Over the last ...
Read MoreA password manager makes your business secure + life easier for your staff. At the same time. - 02nd March 2020
Easy passwords are embarrassingly easy to crack.Fluffy123.ArsenalRulez.It’s almost embarrassing how easy it is for hackers to crack them, using automated tools.🙄But the problem is that strong passwords generated randomly, are far too difficu...
Read MoreEmail Hijack - 03rd February 2020
Imagine coming back from holiday. And discovering £12,000 had been stolen from your business bank account…No matter what your turnover is, that scenario would be a total nightmare, wouldn’t it? But perhaps you’re confident th...
Read MoreHave I Been Pwned? - 03rd February 2020
Give me 12 seconds. And I’ll tell you if your email address has ever been stolenEvery day, somewhere in the world, a website or database gets hacked and lots of people’s email addresses are stolen.Most of the time you don’t hear abo...
Read MoreWindows 7 Dies on 14th January - 03rd November 2017
Got this Start button on any machine in your business? You're at risk. Here's why...On the 14th January, The 2020 Problem finally arrives 😱What is it? It’s where a load of Windows software finally reaches its end of life. Including W...
Read MoreThe four most dreaded letters in business - 13th September 2017
No, not HMRC..No, I mean GDPR.Because 18 months on from it starting, most businesses still aren’t compliant.Doh.Look, you’ve got to do it at some point. Doesn’t mean it has to be expensive or difficult.We can help with a big aspect ...
Read MoreDon’t change your password! - 13th September 2017
Possibly not the advice you were expecting from an IT support company.After all, haven’t you been told for a long time to change your password on a regular basis?Well, that advice changed in April. Microsoft previously advised all passwords wer...
Read MoreRemote Working - The Do's and Don'ts! - 04th September 2017
Did you know that more than 1.54 million people in the UK now work from home on a regular basis?It’s essential that you can be confident the business is doing what it’s supposed to be doing… while offering your staff flexibility.So...
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